Privacy Policy

Account Information

When you sign up for an account on StageHQ, we collect and store your name and email address. We use this information to communicate with you about your account and our products and services. We will not share your account information with any third-party without your explicit consent.

Fraud Prevention

To prevent abuse of our free trial, we collect certain device characteristics (a browser fingerprint generated by FingerprintJS) and a salted hash of your IP address when you sign up. This information is used solely to detect and prevent the creation of duplicate accounts for free-trial abuse. It is never used for advertising or profiling, and it is not shared with third parties.

Generated Content

Our tools allow you to create and store images and text on our platform. These images and text are stored securely on our servers, and we do not share your images with any third-party without your explicit consent.

Third-Party Services

We use third-party services, such as analytics providers, to help us understand how users interact with our website and services. These services may collect information about your use of our services, such as your IP address, browser type, and operating system. We do not share your personal information with these services, and they are bound by their own privacy policies.

Subprocessors

We rely on a small number of trusted service providers (subprocessors) to operate StageHQ. Each provider only receives the data necessary to perform its function:

• Neon — database hosting for account and render data.
• Cloudflare R2 — storage for uploaded photos and generated images.
• fal.ai — AI image processing for staging renders.
• Lemon Squeezy — payment processing for credit pack purchases.
• Google — OAuth sign-in and website analytics.
• Cloudflare Turnstile — bot protection on sign-up and login forms.
• MailerSend — transactional email delivery.
• Sentry — error monitoring and diagnostics.
• FingerprintJS — open-source, in-browser device fingerprinting at signup for free-trial fraud prevention.

Cookies

We use cookies to improve your experience on our website and services. Cookies are small text files that are stored on your device when you visit our website. We use cookies to remember your preferences, improve site performance, and deliver personalized content. You can disable cookies in your browser settings, but this may affect your experience on our website.

Data Security

We take the security of your personal information seriously and use industry-standard measures to protect your data. We use encryption to protect your information during transmission and storage. We regularly review our security practices and update them as needed to ensure the best possible protection for your data.

Changes to Privacy Policy

We may update this privacy policy from time to time to reflect changes in our business practices or to comply with legal requirements. We will notify you of any significant changes to our privacy policy by email or through our website.